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What is email marketing, and how does it work?

Eric Ramirez

Email marketing, or emailing, has become one of the tools most used by companies. This type of marketing is based on the use of email to inform or sell certain products to potential customers of a company.

Beyond the clear difference from traditional marketing, email marketing allows companies to develop personalized offers for different users and profiles since emailing uses email. Initially, this type of marketing did not get outstanding results because it was often considered spam. However, its importance has increased today, and few companies do not carry out such actions.

Companies, usually through Newsletters, focus on different purposes:

  • Increase sales.
  • Make themselves known.
  • Generate a flow of communication with their customers.
  • Obtain information to carry out subsequent actions.
  • Create loyalty among users.

To make email marketing effective.

The first point to make emailing effective is that emails do not reach the spam or spam emails of the recipients. For this, one of the essential points is that the company knows which users accepted the sending of information. Usually, only if users take it will email marketing get good results and a good return. It is not necessary to remember that when a user does not give his acceptance and receives an email of this type, he may feel an invasion of his privacy.

In addition, when the company asks for the customer’s consent, you should know that you have to offer something that provides you with a benefit since users usually do not accept to receive information without anything in return. And after you get permission? Finally, the company must maintain constant communication with the user, although not overwhelming, to get to know them better and develop a relationship of closeness and, if possible, fidelity.

What to consider when conducting an email marketing service? First, we must be clear about what message we wish to convey and to whom we send it. This message has to be attractive to the user and motivate him to open it and read it. Also, we must remember that the mail must have a link in which the customer can choose not to receive more information of this type.

If you are interested in email marketing or marketing in general, find out about courses in Digital Marketing. 

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